Last updated: March 1, 2024
Terms of Service
Terms that govern your use of Where Next.
Agreement Overview
By using Where Next, you agree to these terms of service. These terms govern your use of our travel planning platform, including our website, mobile app, and related services. Please read them carefully.
Fair Use
Use our service responsibly and in accordance with our guidelines.
Clear Billing
Transparent pricing with no hidden fees or surprise charges.
Your Responsibility
You're responsible for your account security and booking decisions.
1. Acceptance of Terms
By accessing or using Where Next, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service. We may update these terms from time to time, and your continued use constitutes acceptance of any changes.
2. Description of Service
Where Next is a travel planning platform that provides:
- AI-powered trip planning and recommendations
- Budget tracking and expense management tools
- Flight and accommodation booking services
- Travel utilities and planning tools
Our service is provided "as is" and we reserve the right to modify, suspend, or discontinue any part of the service at any time with reasonable notice.
3. User Accounts
Account Creation
To use certain features of Where Next, you must create an account. You must provide accurate, current, and complete information during registration and keep your account information updated.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.
Account Termination
You may delete your account at any time through your account settings. We may suspend or terminate accounts that violate these terms or engage in harmful activity.
4. Acceptable Use
You agree not to use Where Next for any unlawful purpose or in any way that could damage, disable, or impair our service. Specifically, you agree not to:
- Violate any applicable laws or regulations
- Upload malicious code or attempt to hack our systems
- Use automated tools to access our service without permission
- Impersonate others or provide false information
- Interfere with other users' enjoyment of the service
5. Payments and Refunds
Pricing
Our pricing is clearly displayed before you make any purchase. All prices are in USD unless otherwise specified. We reserve the right to change our pricing with reasonable notice.
Payment Processing
Payments are processed securely through Stripe. By providing payment information, you authorize us to charge the applicable fees to your chosen payment method.
Refund Policy
- Service subscriptions: 30-day money-back guarantee
- Flight bookings: Subject to airline cancellation policies
- Hotel bookings: Subject to hotel cancellation policies
- Premium features: Pro-rated refunds available
6. Booking Services
Where Next facilitates bookings with airlines, hotels, and other travel providers. We act as an intermediary and are not responsible for the performance of these third-party services.
Third-Party Terms
When you book through our platform, you are also subject to the terms and conditions of the airline, hotel, or other service provider. Please review these terms before booking.
Booking Changes
Changes to bookings are subject to the policies of the service provider and may incur additional fees. We will assist you with changes when possible, but cannot guarantee availability or pricing.
7. Limitation of Liability
Important Notice
To the maximum extent permitted by law, Where Next shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of your use of our service.
Our total liability to you for any claims arising out of or relating to these terms or your use of Where Next shall not exceed the amount you paid us in the twelve months preceding the claim.
8. Intellectual Property
The Where Next service, including its design, functionality, and content, is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our service.
Your Content
You retain ownership of any content you submit to Where Next (such as trip reviews or photos). By submitting content, you grant us a license to use, display, and distribute that content in connection with our service.
9. Changes to Terms
We may update these Terms of Service from time to time. We will notify you of any material changes by email or through our service. Your continued use of Where Next after such changes constitutes acceptance of the updated terms.
10. Governing Law
These terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes will be resolved in the courts of San Francisco County, California.
11. Contact Information
If you have questions about these Terms of Service, please contact us:
Legal Team
legal@wherenext.com
Last Updated
March 1, 2024